Achievements

7.5 mln

active retail customers

491

retail branches

4.6%

retail accounts market share

6.3 mln

active digital clients

3rd largest Russian bank

by retail demand accounts

9.8%

retail demand accounts market share

11.8%

Credit cards market share

4,991

АТМs

Item

2020

1H 2021


Retail segment operating profit before provisioning

$1.6 bn

$1.0 bn


Retail deposits

$21.7 bn

$22.8 bn


Loan portfolio

$11.7 bn

$14.8 bn


Personal instalment loans

$5.8 bn

$7.0 bn


Credit cards

$2.7 bn

$3.0 bn


Mortgage loans

$3.1 bn

$4.6 bn

Alfa Private

Alfa Private offers exclusive and bespoke financial services to meet the needs of private banking clients. Clients enjoy access to convenient remote banking services, such as telephone banking and a special mobile bank with unique features, as well as the full range of private capital management and consulting services. We work tirelessly to improve service quality. In addition to providing service and technological advantages to private banking clients, Alfa Private serves as a one-stop shop for every occasion, from basic banking to complex investment and business tasks.

Partner Banks

Clients can also use ATMs for refilling their bank accounts with no fee in Alfa-Bank’s ATMs as well as ATMs of partner banks

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B&N BANK

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Gazprombank

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Promsvyazbank

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Credit Bankof Moscow

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Rosbank

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Russian Agricultural Bank

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Ural Bank for Reconstruction and Development

Alfa-Bank provides the possibility for all MasterCard and Visa cardholders to make ATM cash withdrawals without extra charges in partner banks.

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B&N BANK

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Gazprombank

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Promsvyazbank

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Credit Bankof Moscow

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Ural Bank for Reconstruction and Development