The retail business is an important area of Alfa-Bank’s activity.
Achievements
7.5 mln
active retail customers
491
retail branches
4.6%
retail accounts market share
6.3 mln
active digital clients
3rd largest Russian bank
by retail demand accounts
9.8%
retail demand accounts market share
11.8%
Credit cards market share
4,991
АТМs
Item
2020
1H 2021
Retail segment operating profit before provisioning
$1.6 bn
$1.0 bn
Retail deposits
$21.7 bn
$22.8 bn
Loan portfolio
$11.7 bn
$14.8 bn
Personal instalment loans
$5.8 bn
$7.0 bn
Credit cards
$2.7 bn
$3.0 bn
Mortgage loans
$3.1 bn
$4.6 bn
Alfa Private
Alfa Private offers exclusive and bespoke financial services to meet the needs of private banking clients. Clients enjoy access to convenient remote banking services, such as telephone banking and a special mobile bank with unique features, as well as the full range of private capital management and consulting services. We work tirelessly to improve service quality. In addition to providing service and technological advantages to private banking clients, Alfa Private serves as a one-stop shop for every occasion, from basic banking to complex investment and business tasks.
Partner Banks
Clients can also use ATMs for refilling their bank accounts with no fee in Alfa-Bank’s ATMs as well as ATMs of partner banks
B&N BANK
Gazprombank
Promsvyazbank
Credit Bankof Moscow
Rosbank
Russian Agricultural Bank
Ural Bank for Reconstruction and Development
Alfa-Bank provides the possibility for all MasterCard and Visa cardholders to make ATM cash withdrawals without extra charges in partner banks.
B&N BANK
Gazprombank
Promsvyazbank
Credit Bankof Moscow
Ural Bank for Reconstruction and Development